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Terms & Conditions

J Dream Tourist Rental Service - Vehicle Rental Terms and Conditions

1. Introduction
These Terms and Conditions (“Agreement”) govern the rental of vehicles from J Dream Tourist Rental Service (“we”, “us”, or “our”). By renting a vehicle, you (“Renter” or “Customer”) agree to abide by these terms.

2. Rental Period

  • The rental period begins at the time of vehicle pickup and ends when the vehicle is returned to us at the agreed-upon location and time.
  • Late returns may incur additional charges.

3. Reservation and Payment

  • A valid reservation must be made in advance. The reservation is considered confirmed upon payment of a deposit or full rental amount.
  • Deposit Requirement: A deposit of 25% of the total rental amount is required to confirm the reservation. The deposit is non-refundable except where stated otherwise.
  • Non-Refundable Deposit: If the Renter obtains a Sri Lankan-issued driver’s license after confirming the reservation, the deposit amount remains non-refundable.
  • Full payment is due upon vehicle pickup unless otherwise agreed upon.
  • Acceptable payment methods include [credit card, debit card, cash, etc.].
  • All payments are non-refundable except where stated otherwise.

4. Vehicle Usage

  • The Renter is authorized to use the rented vehicle for personal use only unless otherwise specified.
  • The vehicle must be driven by the authorized driver(s) listed in the rental agreement.
  • The vehicle is not to be used for any unlawful activity, racing, or any purpose other than personal transport.

5. Driver Eligibility

  • Drivers must be at least 18 years of age and hold a valid driver’s license.
  •  Only Sri Lankan-issued driver’s licenses are valid for vehicle rentals in Sri Lanka. International Driving Permits (IDPs) and foreign licenses are not accepted by the Sri Lankan government for vehicle rental purposes.
  • A copy of the driver’s license and proof of identity must be provided at the time of rental.

6. Insurance and Liability

  • The Renter is responsible for the deductible in the event of an accident or damage to the vehicle.
  • The Renter must immediately report any accident, damage, or theft to the authorities and J Dream Tourist Rental Service.
  • The Renter is liable for any fines, tickets, or charges incurred during the rental period, including parking violations, tolls, and traffic fines.

7. Vehicle Maintenance and Care

  • The Renter agrees to return the vehicle in the same condition as received, with a full tank of fuel
  • The Renter is responsible for the maintenance and upkeep of the vehicle during the rental period (e.g., oil changes, tire pressure, etc.).
  • The Renter must not make any alterations or repairs to the vehicle without prior written consent from J Dream Tourist Rental Service.

8. Restrictions

  • The vehicle may not be used for towing, transporting hazardous materials, or for any commercial purposes.

9. Fuel Policy

  • The vehicle will be provided with a full tank of fuel and must be returned with a full tank.
  • If the vehicle is returned with less fuel than it was provided, a refueling charge will apply.

10. Vehicle Condition and Video Proof

  • Pr-Rental Condition Check: Prior to taking possession of the vehicle, the Renter and J Dream Tourist Rental Service will conduct a detailed inspection and document the condition of the vehicle with video and/or photographic evidence.
  • Post-Rental Condition Check: Upon return of the vehicle, both the Renter and J Dream Tourist Rental Service will inspect the vehicle again, with video documentation to ensure the vehicle is returned in the same condition.
  • Any damage or discrepancies not documented in the per-rental inspection may result in charges to the Renter for repairs.

11. Termination of Rental Agreement

  • J Dream Tourist Rental Service reserves the right to terminate the rental agreement if the Renter violates any terms of this agreement, engages in unlawful activity, or causes undue damage to the vehicle.
  • In the event of termination, the Renter must immediately return the vehicle to J Dream Tourist Rental Service.

12. Return of Vehicle

  • The vehicle must be returned on the agreed date and time, at the designated location.
  • Failure to return the vehicle on time may result in additional charges, including daily rental fees.
  • If the vehicle is not returned in a reasonable condition, additional cleaning or repair fees may be assessed.

13. Liability and Indemnity

  • The Renter agrees to indemnify J Dream Tourist Rental Service, its employees, and affiliates from any claims, damages, or losses arising from the Renter’s use of the vehicle.
  • J Dream Tourist Rental Service is not liable for any indirect, consequential, or punitive damages.

14. Privacy and Data Protection

  • J Dream Tourist Rental Service will collect and process personal data, including identification details and payment information, in accordance with applicable data protection laws.
  • For further information on how your data is processed, please refer to our Privacy Policy.

15. Amendments to Terms and Conditions

  • J Dream Tourist Rental Service reserves the right to modify these Terms and Conditions at any time. Any amendments will be posted on our website and will be effective upon posting.

16. Contact Information
For questions, concerns, or assistance, please contact:
J Dream Tourist Rental Service
Phone: +94 779434455